Comments on: Vornado EH1-0028-06 DVH Digital Vortex Heater

By: J. Chung

J. Chung — Fri, 09 Oct 2009 15:37:29 +0000

I originally went to the store to buy another Vornado heater that received good reviews on Amazon, however the store only had the DVH in stock and it was on sale, so I went with the DVH, I was excited about bringing it home to heat the living room when I watched TV and my bedroom at night. Well I tested the unit last night in my bedroom ( about 150-200sqft) and it was very disapointing. I live in CA and the temp in my house is around 60 degrees between Dec-Feb, I wanted a heater to heat up my bedroom at night so I could sleep comfortably and I place it in in the bathroom in the morning so I can get out of the shower and not freeze to death. This unit’s performance was horrible! I set the DVH on High and set the temp to 72 degrees before I went to sleep, throughout the night the room still felt cold, in the morning I looked at the DVH and it states that the room temp was around 63 degrees! The heater hardly changed the temp of the room the whole night! I then adjusted the temp to 90 degrees and placed the unit in the bathroom, by the end of my shower the room temp was only registering 65 degrees!! I left it on for another hour to test and when I came back the room temp hardly changed, maybe only by a few degrees!!…the heat coming from the DVH was not that hot and the fan did not seem that strong. Needless to say I am returning this heater today! It seems that the quality control at Vornado is not consistent on this heater, some people rave about this heater, yet many others have similar negative experiences like mine. I would recommend staying away from this heater and spend your hard earned money on something better! Hope this review helps!
Rating: 1 / 5

By: E. Garcia

E. Garcia — Fri, 09 Oct 2009 12:41:34 +0000

I bought the Vornado DVH heater from Linens-n-things (by the way, they have the best price if you use a 20% coupon code and pick it up at your local store. About $80). THIS HEATER IS A PIECE OF S!@#. It blows out cold air and never heats up the room. Stick with oil radiator heaters. Eventhough they take up a lot of time to heat, they do the best job of warming up a room.

Vornado DVH is definately not worth the money!!!
Rating: 1 / 5

By: P. Encinio

P. Encinio — Fri, 09 Oct 2009 12:19:55 +0000

Five Stars (* * * * *) - FOR CUSTOMER SERVICE.

In mid-December I ordered two of these Vornado heaters through Amazon, and received the usual automatic responses, etc.

The heaters would be provided by a company named Crazy Dave's Tool House.

A shipment from Crazy Dave's arrived timely, when promised - just after Christmas. Good. But, what we received was not what we ordered. We were sent two other items instead. I contacted Amazon.

Here's what happened:
On January 5, I notified Amazon of the mistake.
On January 6, Amazon sent an automatic response saying they would check.
On January 7, Crazy Dave's sent an apologetic e-mail and a refund notice.
On January 7, Amazon confirmed that the paid amount was fully refunded.
On January 8, my credit card balance showed the refund had been made.

I'm sorry the heaters did not arrive, of course, but I'm very pleased with the quick and satisfying response by both Amazon and the supplier.

I rate this transaction a "neutral" for not receiving the heaters.
I rate this transaction FIVE stars for customer service.
Rating: 5 / 5

By: Simon Shtivelberg

Simon Shtivelberg — Fri, 09 Oct 2009 11:18:56 +0000

My son can’t stand ‘em at knight because of noise from fan – so we return ‘em
Rating: 2 / 5

By: Bertha Wimbish

Bertha Wimbish — Fri, 09 Oct 2009 10:12:03 +0000

This whole room heater shorted the fuse in my home (it isn’t a old house) and because I was not aware the fuse was cut off, I lost all the food I had in my upright freezer. Well over $1000.00 worth of food. I’m about to throw this heater in the trash. But before I do, I’ll write the company and let them know about my experience. Don’t buy this heater.
Rating: 1 / 5