- Thermostatic Temperature Control
- Bathroom Water-Splash Protection
- 2 Heat Settings
- Wall Mountable
- Room Thermostat
Product Description
The DeLonghi Safeheat Mica Panel Radiator features thermostatic temperature control, 2 heat settings (max power: 1500W), is wall mountable, and a room thermostat to set and automatically keep the desired room temperature. A convenient carry handle allows for easy portability.
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I read several reviews that described 1) poor customer service and 2) sparks and in 1 case flames coming out of the heater, so before purchasing this product, I called customer service myself. I spoke to a woman and asked about sparks. She said it normally sparks only when it turns on or off and hasn’t heard of any problems but pointed out that there are several other operators there. I asked her to check with a supervisor. She did and he said that there have been a few problems with sparking and if this happens, the unit can be returned. She denied that there have been any fires or flames from the units. I asked her to put the supervisor on the phone so I could speak directly with him. She was short with me and said he was on another call. I told her there have been many reviews written about poor customer service with her company and that this phone call confirms that. I explained that I will be writing a review about this phone call and it would benefit her company to put the supervisor on the phone. She would not cooperate and the exchange became heated so I hung up the phone.
Rating: 1 / 5
I turned this on and it worked for a few hours then the room became cold and it never worked again. Not pleased with product. I am usually pleased by DeLonghi products; this one failed.
Rating: 1 / 5
First off, I did have the sticker problem. Secondly, I ran this for 6 hours in the garage to get rid of the smell. It still smelled once I had in our bedroom. I didn’t use this long enough to see how well it heated the room, because I noticed our nice newly finished hardwood floor getting too warm for my liking. I don’t want to ruin the finish or dry the wood out. Lastly, It was packaged poorly, our unit had a nice dent in it. So this is going back to the store. I can’t believe this is rated the second best whole room heater by Consumer Reports
I have also tried the Vornado, which is very loud and kept me up all night, so needless to say it went back to the store. If someone knows of a good heater let me know!
Rating: 2 / 5
After carefully research the Consumer reports, I decided to buy this item. the shipping is fast, but the item is defective. after pulg in for 10 minutes, it will shut off automatically.
i try to reach the constmer service by its hot line. it was always busy line. i was so disappointed with its customer service. after a lot of try, finally I got one person to talk with, and she believe my item is defective, and i should return it.
quality of this item is not reliable, so do not buy it!
Rating: 2 / 5
I bought this heater to use in our master bedroom because it was supposed to be completely silent. It is, except for when the thermostat comes on and off. As the panel heats up and cools off it expands and contracts and the housing pops. If you are a light sleeper like me, this noise may wake you up.
Rating: 3 / 5